Privacy Policy

1. Introduction This Privacy Policy outlines how Glorious Resort Inn (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, gloriousresortinn.com, and use our services. We are committed to protecting your privacy and handling your data with transparency and care.

2. Information We Collect We collect personal information that you voluntarily provide to us when you make a reservation, subscribe to our newsletter, or contact us. This information may include:

  • Contact Information: Name, email address, phone number, and physical address.

  • Booking Information: Dates of your stay, number of guests, room preferences, and special requests.

  • Payment Information: Details required to process payments, which are handled securely by a third-party payment processor. We do not store your full payment card details on our servers.

  • Communication Data: Information you provide when you communicate with us via email, phone, or social media.

We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and browsing activity.

3. How We Use Your Information We use your information for various purposes, including:

  • To process and manage your reservations and provide our services.

  • To communicate with you regarding your stay, special requests, and inquiries.

  • To send you marketing and promotional materials (with your consent) about our services and special offers.

  • To personalize your experience on our website and in our hotel.

  • To improve our website, services, and overall guest experience.

  • To comply with legal obligations and protect our rights.

4. Sharing Your Information We do not sell your personal information. We may share your data with trusted third parties who assist us in operating our business and providing services to you, such as:

  • Service Providers: Third-party companies that help with booking platforms, payment processing, marketing, and IT support. These providers are obligated to protect your information and use it only for the purposes we specify.

  • Legal Compliance: We may disclose your information if required by law or to respond to valid legal processes.

5. Data Security We implement robust security measures to protect your personal information from unauthorized access, loss, or misuse. We use secure servers and encryption technologies to safeguard data transmissions. However, please be aware that no method of transmission over the Internet is 100% secure.

6. Your Rights You have the right to:

  • Access your personal data and receive a copy of it.

  • Correct any inaccurate or incomplete information we hold about you.

  • Request deletion of your personal data, subject to certain legal requirements.

  • Object to the processing of your data for marketing purposes.

To exercise these rights, please contact us using the details below.

7. Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

8. Contact Us If you have any questions about this Privacy Policy or our data practices, please contact us at: help@gloriousresortinn.com